I did MTRemediate and it didn't work either, but I found a workaround to this problem that works until you need to restart your system. I have the same problem with a Lenovo ThinkSmart HUB 500 + Rally System setup, with the same Teams version too.
I an access the local admin account and restart, but when trying to login to the Teams app it gets stuck at a blank black screen. When a device gets stuck in this state, it shows as offline in TAC. Is this a common occurrence, or is something wrong with these devices? If so that is a huge area of concern as the process to resolve can take ~45 minutes to an hour, and if an executive has scheduled meetings early in the morning it can be very disruptive. I use the MTRemediate-4.x.x.x.ps1 script and sometimes it works first try, others I have to run it multiple times, or add the -uninstall parameter. 4.10.10.0 to 4.11.12.0, however today we had 3 devices get stuck that had already updated to the latest version. I initially thought this was an issue updating from Teams Rooms v.
I've notice that randomly some devices will get stuck at a blank black screen after nightly reboot. We have about 60 devices currently, all Rallybar w/ Tap and Intel Nuc. With its sleek design, premium materials, and unequalled capability, the Rally portfolio raises the bar for USB-connected conference camera systems.We recently deployed Teams Rooms devices across our org. An add-on mounting kit, additional mic pods, and complementary support offer exceptional versatility for custom installations. Rally Plus (available in some locations) adds a second speaker and mic pod. Rally includes a camera, table and display hubs that minimize cross-room cabling, one speaker and one mic pod. RightSense™ Automation: RightLight™ for automatic facial luminance and color optimization, RightSound™ for automatic audio calibration, and RightSight™ for proactive camera control. Modular Audio Components: Front-of-room speakers and an expandable beamforming mic pod array deliver natural-sounding audio to everyone in the meeting. Ultra-HD Video: Premium 4K optics and intelligent PTZ features capture every seat in meeting rooms and classrooms Logitech Rally delivers studio-quality video, unmatched voice clarity, and RightSense™ automation for better, more natural meetings with most any software-based video conferencing service. Mirrorless Interchangeable Lens Cameras.Programming Database & Web Development Software.
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